Deputy Manager - Quality

Job Description:

Responsibilities

• Co-ordinates with other departments in managing the quality department of the hospital.
• Assisting the departments in identifying quality indicators. 
• Guiding departments towards method of data collection, collation and analysis of data and improvements.
• Monitors continuous quality improvement initiatives in various departments of the hospital in association with link staff / Quality Coordinators and HoDs.
• Assisting the departments to analyze areas of improvements based on their own recommendations through risk assessments and improve taking up performance improvement projects.
• Involved in preparation of organization policies & procedures compliant with local regulatory and accreditation body standards.
• Implement improvements in collaboration with the Quality team, departmental heads and Director Administration.
• Works in close coordination and guidance of Director Quality, other team members & corporate office.
• Supervise the working of team members.
• Prepares quality objectives for individual departments in coordination with department heads.
• Continuously works upon finding newer ways of improving the quality of service.
• Core member of the Accreditation / Awards teams as applicable.
• Responsible for the implementation and monitoring of various requirements of chapters in accreditation standards along with the other team members. 
• Conduct departmental audits or rounds to check compliance with hospital policies and procedures
• Conduct open and closed medical record audits to check compliance with hospital policies and procedures  
• Plays the role of a risk manager and monitors every incident under the purview of patient and staff safety.
• Analyses incident reports and maintains data of the same
• Analyses sentinel events that happen within the hospital in close coordination with the quality team and other department heads and escalate through Director Administration.
• Any other responsibility as deemed by the management.

Qualification & Experience 

• Post Graduate /MBBS /BHMS /BAMS / MHA
• 4–7 years of experience in Quality.
• Previous supervisory or team lead