Senior Engagement Manager - Pharma

Job Description:

Responsibilities

• Client Engagement & Delivery Leadership 
• Lead end-to-end program delivery across multiple pharma accounts and workstreams
• Own project planning, delivery governance, execution tracking, and risk management 
• Define timelines, delivery milestones, resource planning, stakeholder communication plan and change management strategies for delivered solution adoption within Client Org 
• Manage senior client stakeholders and build long-term relationships 
• Ensure successful delivery outcomes with high client satisfaction and business impact
• Drive program governance, issue resolution, and escalation management
• Team Leadership 
• Manage and mentor engagement managers, analysts, consultants, and cross-functional teams 
• Drive team performance, accountability, collaboration, and professional development
• Foster a high-performance and learning-oriented culture within the pharma group 
• Pharma Practice & Capability Building 
• Build and strengthen the pharma industry practice as a SME 
• Develop reusable solutions, accelerators, frameworks, and best practices for pharma engagements 
• Create case studies, capability decks, thought leadership content, and internal knowledge assets
• Conduct domain trainings and mentor teams on pharma business processes, analytics, and consulting approaches 
• Support organizational capability building in commercial pharma, patient analytics, market access, engagement planning, and related areas 
• Contribute proposal development, solution design, effort estimation, and storytelling for client opportunities 
• Collaborate with cross-functional teams to create tailored solutions for pharma clients 

Qualification & Experience

• 11+ years of experience in consulting, analytics, pharma commercial operations, or life sciences industry 
• Strong understanding of pharmaceutical business processes, in atleast one or more Business functions across pharma value chain – R&D, Market Access, Launch Planning & Execution excellence, Value and Pricing, commercial analytics, Customer (HCP) & Consumer (Patient awareness) engagement, patient analytics. 
• Proven experience managing large-scale client engagements and delivery programs
• Experience in proposal creation, solutioning, and client presentations 
• Strong stakeholder management and executive communication skills 
• Demonstrated ability to lead cross-functional and distributed teams
• Experience working with global pharma clients and senior business stakeholders
• Ability to manage multiple priorities in a fast-paced environment 
• Experience in one or more areas: AI, Data Science, Analytics, Technology Consulting, or Data Engineering  
• Strong understanding of analytics delivery models, data platforms, and enterprise solutioning 
• Exposure to proposal creation, pre-sales support, and solution development is preferred for Analytics/DS/AI roles