Evaluates medical information against criteria, benefit plan, coverage policies and determines necessity for procedure and refers to Medical Director if criteria are not met
Evaluate itemized bills against reimbursement policies
Adheres to quality assurance standards
Serves as a resource to facilitate understanding of products
Handles some escalated cases; secures supervisory assistance with problem solving and decision making
Advises supervisory staff of any concerns or complaints expressed by Health Care Professionals
Utilizes effective communication, courtesy and professionalism in all interactions, both internally and externally
Performs additional unit duties below as appropriate:
Participate on special projects.
Perform random or focused reviews as required.
Support and assist with training and precepting as required
Analyze clinical information
Perform claim reviews with focus on coding and billing errors
Identify and refer cases for possible fraud/abuse or questionable billing practices to the appropriate matrix partners
Handle multiple products and benefit plans
Works under moderate direct supervision
Qualification & Experience
MBBS
Maintain active Medical as required by state and company guidelines
Clinical experience in hospital/clinic for 3 or more years
Team player
Flexible/Adaptable
Excellent time management, organizational, and research skills
Experience with MS Office Suite (Outlook, Excel, Access, SharePoint)