Medical Operations Manager

Job Description:

Responsibilities

• Supervising medical content operations, including monitoring content creation, review, approval, and publication processes to ensure timely execution and alignment with medical, regulatory, and compliance requirements.
•  Monitoring compliance procedures and documentation related to scientific publication lifecycles, proactively identifying process gaps and risks, and supporting the preparation of compliance reports, dashboards, and operational insights for leadership review.
• Coordinating project management activities – including planning, execution, change management, deployment, training, and reporting – contributing to the successful execution of the SciComm strategic communication plan.
• Driving user acceptance testing for new technology builds and enhancements.
• Proactively communicating with stakeholders across functions and geographies to ensure strategic alignment and to seek opportunities for increased efficiency and innovation.
• Serving as business authority, advocate, and point of contact on technology & process related issues within Global Scientific Communications in India.
• Facilitating and participating in key governance forums and project sponsor meetings.
• Collaborating with analytics leads to identify, implement, and managing key performance indicators, impact metrics, dashboards, and other analytic needs.
• Continually assessing the landscape and proactively identifying opportunities to improve, standardize, or streamline business processes.
• Partnering with the appropriate training experts and establishing pathways to assess and understand the educational needs of the capability audience
• Supporting recruitment, coaching, mentoring, and development of operations team members as appropriate

Qualification & Expeirence

• Masters in Science field with 8-13 years of directly related industry experience along with good work experience in project management (PMP or DASM certification preferred)