Program Manager Nursing & Patient Care Design

Job Description:

Responsibilities

• Nursing Care Model Design
• Design nursing care systems for OPD, IPD, ICU, OT, emergency, and specialty wards
• Define nursing workflows from patient admission to discharge
• Create standard nursing care processes that can be used across all hospitals
• Nursing Workforce Planning
• Define nursing staffing ratios and shift systems
• Design nursing roles and levels (ANM, GNM, BSc, MSc structure)
• Plan workload distribution and duty rosters
• Match staffing plans with hospital size and specialties
• Patient Safety & Quality Systems
• Design systems to ensure patient safety in daily care
• Create nursing audit and quality monitoring systems
• Define infection control and risk management practices
• Ensure compliance with hospital quality standards and accreditation needs (e.g., NABH readiness)
• Linking Clinical Work to Nursing Execution
• Convert clinical instructions into clear nursing workflows
• Ensure nursing teams can safely execute clinical plans
• Identify and fix gaps between clinical design and real-world nursing practice
• Infrastructure & Equipment Inputs
• Define nursing needs for hospital design and layout
• Give inputs for ICU, ward, OT, and emergency design from nursing perspective
• Guide placement and usability of medical equipment
• Ensure design supports safe and efficient patient care
• Training & Standardization
• Design nursing training and onboarding programs
• Create SOPs and training manuals for nursing staff
• Define skill levels and competency standards for nursing roles
• Help standardize nursing practices across all hospitals

Qualification & Experience    

• BSc Nursing (mandatory); MSc Nursing / Postgraduate specialization preferred; Healthcare management qualification (MHA / Hospital Administration diploma) (mandatory)
• 10–15 years’ experience in nursing leadership roles - Nursing Superintendent / Head Nurse / Nursing Director preferred
• Exposure to multi-specialty or tertiary care hospitals and preferably a teaching hospital with an attached nursing college
• Experience in NABH-accredited hospitals strongly preferred
• Exposure to ICU, OT, emergency nursing systems preferred
• Experience in hospital commissioning or greenfield setup is a strong advantage