Cath Lab Case Support: Prepare devices and perform valve crimping strictly in accordance with IFU guidelines; maintain sterile technique; and support procedural workflow as per physician and hospital protocols
Customer Coordination: Address basic product and workflow-related queries; coordinate case scheduling and logistics with hospital staff and internal teams
CT/Data Collection: Coordinate, collect, and securely manage CT scans and key planning data; ensure proper documentation and handover for case planning
Supply & Payment Follow-ups: Liaise with hospital purchase and supply teams to ensure stock availability, track deliveries/GRN, and follow up on payment status; promptly escalate issues when required
Product Awareness (Compliant / Non-Promotional): Facilitate product familiarization and support related logistics in alignment with company policies and regulatory guidelines
Reporting & Documentation: Maintain accurate case logs, inventory usage records, and visit reports; complete all mandatory training and certifications within defined timelines
Travel: Provide support across assigned regions and, when required, travel across India at short notice, including for urgent case support
Qualification & Experience
Bachelor’s degree in Pharmacy, biomedical engineering, Life Sciences or related field