Medical Superintendent

Job Description:

Responsibilities

• Responsible for integrating strategic plan of the organization with the operations.
• Work in close collaboration with Consultants, Nursing and other Clinical services to ensure delivery of world-class
• Healthcare services.
• Ensure effective implementation of Policies and Procedures.
• Participate in Quality Improvement Programs.
• Work in close collaboration with Support/ Operations / Medical / Para Medical / Nursing to ensure implementation of approved Quality Programs.
• Comply with patient safety policy.
• Identifying and exploring ways and initiatives to build productivity and efficiency.
• Support customer audits & government audits to ensure compliance.
• Complete statutory, statistical and annual reports.
• Responsible for developing, implementing Patient Feedback Process and regular patient feedback analysis.
• To take regular hospital rounds with a view to improve professional knowledge, service levels, customer satisfaction etc.
• To ensure patient satisfaction, optimal patient movement & patient care.
• Liaison with local bodies for all hospital related compliances.Point of contact as escalation matrix to all handle with care patients

Qualification & Experience 

• Qualifications:
• MBBS /BHMS /BAMS / Postgraduate (preferably with a Diploma in Hospital Administration or master’s in business administration) / MHA.
• Experience & Qualifications 
• More than 12 years of experience with minimum of 6 years in Hospital Operations.
• Previous supervisory or team lead