Lead end-to-end supplier quality processes such as Vendor Change Notifications (VCNs), Supplier Quality Agreements (QAAs), and supplier complaints to ensure timely and compliant handling
Evaluate supplier changes and requests using risk-based and analytical decision-making to protect product quality and supply continuity
Review and approve supply chain records (VSCI) governing the use of materials, services, and equipment across the Lonza network
Collaborate with cross-functional teams (Manufacturing, QC, Procurement, MSAT, Planning) to assess impact and manage risks effectively
Maintain accurate supplier documentation, ensuring compliance with quality management systems, regulatory requirements, and data integrity standards
Monitor and report key performance indicators (KPIs) related to supplier quality processes, identifying risks and driving continuous improvement
Act as a global point of contact for supplier quality topics, supporting audits, inspections, and alignment across internal and external stakeholders