ResponsibilitiesAdhere and comply with Organization Regulations and Administrative Policies. Adhere and comply with policies and procedure related to patient care, infection control, patient safety and accreditation standard. Implements patient care, plan as per doctor's recommendation; monitor & record vital parameters. Monitors, record & report any symptoms / changes in the patient condition to the doctors. Ensures patient safety by adhering to International Patient Safety Goals (IPSG) Accompanies the doctor on rounds: - provide update on patient condition and help in clinical procedures. Maintains continuity of patient care through documentation & communication during shift change. Remains responsible for consumables: - for the patients under her nursing care, accounting and indenting of consumables/ medicines & nursing supplies and ensuring the availability of the same. Educates patients / patient relatives on medication and self-care during stay and discharge as necessary for recovery. Ensure regular relevant and appropriate health education is given to all patients/relatives assigned to her care on a daily basis. Updates on essential knowledge and skill by participating in on-going CNE (continuing nursing education). Ensures financial clearance in full before discharge of patient from the ward. Ensures all orders, admission/discharge/death/bills/diet/transfer etc. are up-to-date in HIS. Reports Expiry dates of Drugs and working condition of equipments to appropriate person/incharge to Keep everything in working order. Reports loss or damage of equipments during duty hours to the reporting manager. To be knowledgeable about the medication process and ADR. Administers prescribed medications safely and accurately by following rights and follows the hospital policy on safe drug administration.

ResponsibilitiesResponsible for overall smooth functioning of Feedback / Patient Experience Management for entire Hospital Chain. Ensure NPS + All patient feedback is reviewed, analyzed and shared on time with key stakeholders for necessary redressal. Understand key concern / repeat concern areas and discuss with in ground team to supervise / participate in brining the best possible solution. Training of existing team members and Roll out Patient Delight Application in new units. Oversee gaps in Feedback system and liaison with partner to get the necessary solution executed. Empathetic, Customer experience oriented, Good know how of patient experience management systems / applications, People alignment, Training, Excel based / Data based analytics, Innovative in service delivery. RCA & CAPA -regular audit for the detractors to be done (by reading, calling & resolution point) so that the S1 & S2 level of detractors are closed within the set TAT. Connect with unit stakeholder on RCA CAPA & Patients if the same has been resolved to their satisfaction and document the same. Clinical related feedback to be escalated to Medical Director and RCA & CAPA to be evaluated and closed. Social Media/Website Feedbacks to be attended on priority and RCA & CAPA to be updated. Escalations to the Unit Heads/COO's for their intervention to get closure-Speak & co-ordinate with the spocs for closure. – S1 & S2 Daily Google reviews/Social Media review - Updates and closures to be done on regular basis. Calls with the unit SPOCS for the support and help needed related to the application, training etc. Passive feedbacks will be checked and validated twice in a week. To co-ordinate with the App vendor for any technical issues/rectifications/changes required in the application. & on need basis if earlier. Escalations to the Unit Heads/COO's for their intervention to get closure-Speak & co-ordinate with the spocs for closure. – All open RCA / CAPA Weekly reporting of all Key parameters to CEO and open RCA/Capa to Unit head, BH & SPOC Monthly function head meeting in Corp office on most common feedback in their respective areas & actions planned. Escalations to the Unit Heads/COO's/BH for their intervention to get closure-Speak & co-ordinate with the spocs for closure. – All open RCA / CAPA Google reviews - Updates and closures to be done on regular basis. Monthly report of all repeat complaints, Open RCA/CAPA/Patient communication – UH/BH, Quarterly KRA / KPI performance for unit to be submitted to CEO. Review S1,S2 or any points missing in the design as in Policy etc that need to be incorporated. Creation and review of SOPs, Policies regarding Patient experience MIS & Reports Analytics and insights of patient experience with key stakeholders Participate with Unit to identify the root cause and help them devise apt solution - time to timeQualification & ExperienceAny graduate with MHA

Qualification & Experience1 Years aboveDegree / Diploma in OT Technology

ResponsibilitiesThe Hospital Administrator will oversee the day-to-day operations of the hospital, ensuring smooth functioning across all departments. Responsibilities include managing hospital budgets, ensuring compliance with healthcare regulations, improving patient care services, and supervising staff across medical and non-medical functions. The role requires strong leadership, problem-solving, and organizational skills.Qualification & ExperienceQualifications: MBA in Hospital Administration / Healthcare Management Experience: 7+ years of hospital administration experience

ResponsibilitiesThe candidate will be responsible for providing medical care to patients, diagnosing and treating various health conditions, and coordinating with other departments to ensure comprehensive patient care. Key responsibilities include managing both inpatients and outpatients, leading medical teams during emergencies, and actively participating in the hospital’s medical committees and quality improvement initiatives.Qualification & ExperienceQualifications: MBBS, MD (Internal Medicine) Experience: Minimum 5 years of experience in a reputed hospital

ResponsibilitiesAs a General Surgeon, you will perform surgical procedures related to the abdominal organs, thyroid, skin, soft tissues, and more. The role involves evaluating patients, determining surgical needs, performing surgeries, and managing post-operative care. Surgeons will also work in collaboration with other specialists to ensure holistic patient care and participate in medical education and training initiatives.Qualification & ExperienceQualifications: MBBS, MS (General Surgery) Experience: 3 to 7 years of post-qualification experience

Qualification & ExpeirneceExperience: 1 Years aboveQualification: Degree / Diploma in CSSD Technology

Responsibilities Provide high-quality nursing care to patients in the emergency department Assess patient’s condition and implement appropriate nursing interventions Monitor and record vital signs and other patient data Administer medications and treatments as ordered by the physician Collaborate with the medical team to develop and implement patient care plans  Educate patients and their families on their condition, treatment options, and aftercare  Maintain a clean and safe environment for patients and staff  Adhere to hospital policies and procedures at all times  Participate in ongoing education and training to stay current with best practices and advancements in emergency nursing care  Provide support and assistance to other members of the healthcare teamQualification & ExperienceRegistered Nurse (RN) license Bachelor’s degree in nursing (BSN) preferred CPR and Advanced Cardiac Life Support (ACLS) certification Minimum of 2 years of experience in emergency nursing

ResponsibilitiesProvide direct patient care - implement patient care plan as per doctor's recommendation; monitor & record vital parameters. Monitor, record & report any symptoms / changes in the patient condition to the doctors Ensure patient safety by adhering to infection control protocol, medication administration and storage procedure; and during emergencies Accompany the doctor on rounds:- provides update on patient condition and helps in clinical procedures. Document patient care services by charting in-patient & department records Maintain continuity of patient care through documentation & communication during shift change Responsible for consumables:- for the patients under her nursing care, accounting and indenting of consumables/ medicines & nursing supplies and ensuring the availability of the same Educate patients / patient relatives on medication and self care during stay and discharge as necessary for recovery Collect patients' feedback during the discharge Updation on essential knowledge and skill by participating in on-going CNE(continuing using education) Mentor and train new joinees Manage the ward by ensuring availability of supplies and inventory management in absence of nursing incharge Maintain duty roster and leave planning for the ward in absence of nursing incharge Acts as a liaison between the nursing superintendent and the Nursing Staff in absence of nursing incharge. Qualification & ExperienceGNM/BSC nursing and registered under State Nursing Council BSC 5-8 years of experience GNM 7-10 years of experience

Responsibilities Perform assessments, develop care plans, and implement interventions for ICU patients Monitor and evaluate patient progress, and respond promptly to any changes in their condition Administer medications and treatments as prescribed by physicians Maintain accurate and up-to-date patient records and documentation Collaborate with multidisciplinary teams to provide comprehensive care to patients Supervise and support junior nursing staff, providing guidance and mentorship as needed Adhere to hospital policies and procedures, as well as regulatory requirements and best practices Participate in continuing education and professional development activities to stay abreast of the latest advancements in critical care nursingQualification & ExperienceBachelor's degree in Nursing (BScN) or equivalent Registered Nurse (RN) license in the state or province of practice Minimum of 5 years of experience in critical care nursing, with a focus on ICU settings Strong clinical skills and the ability to make quick and accurate decisions in high-pressure situations