Responsibilities Handle inbound and outbound calls, document them, and perform follow-up calls as per client requirements and SOPs. Ensure compliance with Vizen Lifesciences and client quality requirements. Send completed documents for QC in hourly reports. Follow telephone etiquette in the MICC process. Refer to safety reference and client-provided documents while handling calls. Manage test calls, faxes, voicemails, and emails. Categorize call information into product complaints, AE/SAE, medical queries, and product quality complaints. Forward AE/SAE information to the pharmacovigilance department and product complaints to the QA department as required. Contact manufacturing units or clients regarding medical inquiries with unavailable information. Adhere to administrative, technical, and physical safeguards to protect all data, ensuring confidentiality, integrity, and availability. Handle respective trackers and perform reconciliation. Ensure adherence to client-specific SOPs for all activities. Attend training and client meetings as needed. Provide feedback and training to team members. Archive pharmacovigilance documents.Qualification & ExppeirneceBachelor's or Master's degree in Pharmacy or Nursing. Experience Required 0 to 15 years of relevant experience in Medical Information Call Center (MICC) Team Leads and ,Quality Reviewer positions require additional leadership or quality review experience

ResponsibilitiesHelps in demonstrating the operation in case of a new machine or a new pack-profile is implemented. Handling of Vendor Management System - Familiar with Protocol and report preparation. Well familiar with document and Data control and alternate vendor development related documentation as per cGMP requirement. Exposure to QMS software like TrackWise, ENSUR, SAP is preferred. Minimum Graduate / Post Graduate with Pharmacy /Chemistry, having exposure to work in Regulated OSD industry is preferred.

Responsibilities Develop and implement strategic sales plans to achieve and exceed assigned sales targets for a specific product portfolio.  Identify and cultivate new business opportunities with healthcare professionals, including doctors, pharmacists, and hospitals.  Maintain and strengthen existing customer relationships through regular visits, effective communication, and product presentations.  Educate customers on product features, benefits, and clinical data, addressing their inquiries and concerns effectively.  Monitor market trends, competitor activities, and customer feedback to identify opportunities and challenges.  Prepare and submit regular sales reports, forecasts, and expense reports accurately and on time.  Collaborate with marketing and medical teams to ensure effective product promotion and support.  Participate in sales meetings, training programs, and medical conferences as required.  Adhere to all company policies, ethical guidelines, and regulatory requirements.Qualification & Expeirence Bachelor's degree in Pharmacy, Science, or a related field.  1-3 years of proven sales experience in the pharmaceutical industry.  Demonstrated ability to achieve and exceed sales targets.  Excellent communication, interpersonal, and presentation skills.  Strong negotiation and persuasion abilities.  Ability to work independently and as part of a team.  Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Qualification & ExpeirneceGraduate / Post Graduate with chemistry background, having technical background is preferred.

Responsibilities Achievement of set targets. Maintaining set call Average/coverage. Complete use of allotted resources. Increasing prescriber base Focus on target customers. Maintaining call average and customer coverage Increasing PCPM. Timely reporting. Ensuring ROI  Relationships around the roleQualification & ExperienceDesirable - B.Pharm / D.Pharm / BSc. + MBA Essential - Graduates in any discipline Experience: 6 Months. to 2 years as a Medical Rep in a reputed organization.

Responsibilities Both manufacturing units are backward- integrated and are supported by around 500 research and development professionals based at Noida and Mysore. R&D works on Development of new products in API, Solid Dosage Formulations of Oral Solid, Sterile Injectable, Semi-Solids Ointments, Creams and Liquids. All BA/BE studies are done In house at our 80 Bed facility which is inspected and having approvals /certifications from The Drugs Controller General (India) and has global regulatory accreditations including USFDA, EMEA, ANVISA (Brazil), INFRAMED (Portugal Authority), NPRA(Malaysia), AGES MEA (Austria) for GCP and NABL, CAP accreditations for Path lab services.

Responsibilities Both manufacturing units are backward- integrated and are supported by around 500 research and development professionals based at Noida and Mysore. R&D works on Development of new products in API, Solid Dosage Formulations of Oral Solid, Sterile Injectable, Semi-Solids Ointments, Creams and Liquids. All BA/BE studies are done In house at our 80 Bed facility which is inspected and having approvals /certifications from The Drugs Controller General (India) and has global regulatory accreditations including USFDA, EMEA, ANVISA (Brazil), INFRAMED (Portugal Authority), NPRA(Malaysia), AGES MEA (Austria) for GCP and NABL, CAP accreditations for Path lab services.

Responsibilities In-Process (IP) Analysis Perform real-time sampling and testing at granulation, compression, coating, and encapsulation stages. Conduct tests such as Weight Variation, Thickness, Hardness, Friability, Disintegration, LOD / Moisture content, Bulk and Tap density,. Ensure timely and accurate recording of results in BMRs / BPRs. Communicate and escalate any OOS, OOT, or deviations promptly. Maintain and calibrate IP testing equipment.  Finished Product (FP) Analysis Analyze finished dosage forms (tablets, capsules) before release. Perform tests including Assay, Related Substances (HPLC, UV), Dissolution, Uniformity of Dosage Units. Conduct physical parameter tests — Hardness, Friability, Disintegration, Weight Variation. Document all analysis in analytical worksheets and generate COAs. Ensure all analysis is as per approved SOPs and pharmacopoeia / in-house specifications. Handle and troubleshoot analytical instruments.Qualification & ExpeirneceB.Sc / M.Sc / B.Pharm Experience 1 – 3 years (OSD experience preferred).

Responsibilities Stability Sample Management Manage stability sample withdrawal, storage, and handling as per approved stability protocols and ICH Q1A(R2). Perform sampling of stability batches at defined time-points — initial, intermediate, accelerated, long-term, photo-stability, in-use, and stress studies. Ensure proper labelling, storage conditions, and segregation of stability samples in designated stability chambers.  Stability Testing Conduct analysis of stability samples as per approved specifications and test procedures. Execute tests including Assay, Related Substances (HPLC), Dissolution profile, Content Uniformity, and physical parameters (description, hardness, friability, DT, water content) as applicable to stability study requirements. Ensure timely completion of stability testing and reporting as per stability protocol timelines. Document results in stability protocols, summary sheets, and reports.  Chamber Monitoring & Trending Monitor and record stability chamber conditions (temperature, relative humidity) as per defined frequency. Maintain stability chambers — 25°C/60% RH, 30°C/65% RH, 40°C/75% RH. Respond to chamber excursions per SOP. Participate in trending and interpretation of stability data. Ensure timely review and notification for any trending abnormalities or failures.Qualification & ExpeirneceB.Sc / M.Sc / B.Pharm Experience 1 – 3 years (OSD experience preferred).

Responsibilities Document Control Control issuance, revision, retrieval, and archival of QC documents — SOPs, STPs, specifications, logbooks, worksheets, MOA — per controlled document register. Maintain document cell registers — issuance, retrieval, archival, change history. Coordinate and ensure training of QC personnel on revised SOPs / specifications / MOA before effective dates.  Data Review & Compliance Review and verify analytical data from instruments such as HPLC, UV-Vis spectrophotometer, pH meter, KF auto-titrator, and balances — for completeness, signatures, calculations, and ALCOA+ compliance. Ensure testing is performed as per approved specifications and SOPs; flag any deviation in execution to supervisor. Verify SOP implementation and compliance across QC sections through periodic walkthroughs and document checks. Monitor GMP / GLP compliance in QC departments and follow up for corrective actions on observed gaps.  Investigation Support Support investigation of OOS, OOT, and laboratory incidents — gather raw data, chromatograms, instrument logs, and analyst notes for investigation files. Support continuous improvement initiatives in documentation and quality systems — paperless lab, e-logbook, LIMS adoption.Qualification & ExpeirneceB.Sc / M.Sc / B.Pharm Experience 1 – 3 years; (OSD experience preferred).